Terms and Conditions for Sales Invoice
Buyer's Certification: I/We hereby certify that I/We are the purchaser of the vehicle listed in this invoice. This document does not intend to nor will it affect any rights under the Consumer Rights Act 2015 or any subsequent amendments.
Warranty Terms: Most vehicles sold by LS Automotive Ltd. come with a 3,000-mile or 3-month warranty (whichever comes first), covering labour and parts for the engine and gearbox only. This warranty is exclusively provided by LS Automotive Ltd. and is valid only if the following conditions are met:
Any issues must be reported immediately, and the vehicle must be brought to LS Automotive's garage in Norwich for diagnostics and repair. Transportation to the garage is the customer’s responsibility; LS Automotive will not cover these costs.
The warranty will be invalidated if the vehicle is not maintained in accordance with the manufacturer’s recommended servicing intervals, if warning lights or mechanical/electrical issues are ignored, if the vehicle is modified outside of the manufacturer’s specifications, if incorrect fuel or fluids are used, or if the warranty provider’s claim procedure is not followed.
LS Automotive Ltd. will not cover any work, diagnostic, or repair done at other garages.
LS Automotive Ltd. does not offer courtesy cars during the warranty process.
Sold As Seen: Vehicles sold with "No Warranty" or "PX to Clear" are sold as "spares or repairs," meaning no returns or refunds will be accepted.
Deposits: Deposits are non-refundable. If the buyer chooses to withdraw from the purchase after paying the deposit, LS Automotive Ltd. reserves the right to retain it. For refunds, an administration fee will apply. Refunds will only be processed after LS Automotive Ltd. has inspected the vehicle, and the buyer must bring the vehicle to the Norwich garage at their own cost.
Buyer Responsibility: It is the buyer's responsibility to inspect the vehicle prior to purchase, bearing in mind that it is a used vehicle that may show signs of age. LS Automotive Ltd. will not be liable for minor cosmetic issues, and it is the buyer’s duty to check all documents and locking wheel nuts. We will not be held responsible for any missing items or issues discovered after the sale.
Accidents and External Repairs: If the vehicle is involved in an accident, the warranty will be void. LS Automotive Ltd. will not be held responsible for any issues arising from repairs carried out by another garage, nor for any problems that are reported late rather than immediately.
Behavioral Conduct: Any form of abuse, harassment, or discrimination towards LS Automotive staff will not be tolerated and will result in legal action.
Exclusions from Warranty Coverage: The warranty does not cover the following:
Wear and Tear Items: Including but not limited to tires, brakes, windshield wiper blades, clutch components, light bulbs, fuses, batteries, belts, and hoses.
Maintenance Items: Oil changes, air conditioning re-gassing, air filters (engine and cabin), fluids (coolant, transmission fluid, etc.), spark plugs, alignment, tire balancing, scheduled inspections, and tune-ups.
Cosmetic Issues: Paint chips or scratches caused by external factors (rock chips, weather), interior trim or upholstery damage (tears, stains, wear from use), and rust caused by external factors (salt, neglect, or accidents).
Damage from Accidents or External Factors: Accidents, environmental damage (flooding, hail, storm), negligence, misuse (racing, off-roading), vandalism, or theft.
Aftermarket Modifications: Non-manufacturer-approved modifications (e.g., tuning, engine modifications, or non-OEM parts). Any repairs needed due to these modifications will not be covered.
Normal Aging: Including fading or peeling paint and sagging seats or headliners due to age.
Certain Electronics and Infotainment Systems: Failures or malfunctions related to electronics or infotainment systems.
Glass (Windshield) Damage: Including cracks or chips in the windshield.
For any warranty claims or inquiries, please contact LS Automotive Ltd. from Monday to Saturday during opening hours on 01603 551206 or email sales@lsautomotive.uk.
